In the app
In the AnatoliaPass app, go to Profile → My account → Delete my account. To confirm, you'll be asked to type "SİL" (and your password, if you signed in with one); your account is deleted immediately.
HomeAccount and data deletion
Delete your account and data
You can delete your AnatoliaPass account and personal data whenever you like. There are three ways, all free.
On the site
Use My account → Account settings → Delete account. Before deleting, you can download a copy of your data (JSON) if you wish.
By e-mail
If you can't sign in, send an e-mail with the subject "Account deletion request" to [email protected] from the e-mail address on your account. Once we've verified your identity, we'll delete it within 30 days at the latest.
What is deleted and what remains?
- Deleted: your membership details (name, e-mail, password), your Google/Facebook/Apple connections, sessions, favourites and the personal preferences linked to your account.
- Unlinked from your account but kept for the legal period: your orders and invoice records (as required by tax and consumer legislation). Your tickets stay valid through the links in your e-mails.
- Your community content: the questions and answers you shared under a nickname can be deleted separately if you wish; send your request by e-mail.
For details, see the KVKK privacy notice.